Playbook 5.1 · Build the Team
Your First Hire
You can't grow past your own two hands.
Who it is for
Home service owners. It sits on the Build the Team shelf: hiring, training, paying, and holding a crew to a standard.
Like every Playbook, it is written for the owner who runs the business day to day, in plain English, with no invented numbers.
What's inside
Every Playbook follows the same eight sections, in the same order, so you always know where to look.
- The Argument. Why this part of the business matters, and what it costs you to get it wrong.
- What Good Looks Like. The standard to aim for, described plainly enough that you can tell when you are there.
- How to Build It. The step-by-step build, and the largest part of every book.
- The Rhythm. What to do every week, month and season to keep it working once it is built.
- The Scoreboard. The few numbers that tell you whether it is working.
- Where It Goes Wrong. The common ways it fails, including a case where the book's own advice is the wrong call.
- Related Playbooks. The other books this one leans on, and where to read next.
- Already Built For You. What GameTime OS already does for this, so you do not build it twice.
How to read it
- Download the PDF to keep, print or hand out, on Pro and up.
See the plans for what each one includes.
More in Build the Team
- Recruiting — Hire for the drive. Train for the trade.
Or see every published Playbook.
Read the whole book
The Playbooks live in the GameTime OS Library, beside the week they help you run: the meeting, the numbers and every commitment with a name and a date.